Frequently Asked Questions
Everything you need to know about shopping with Almond Muse.
What is the typical shipping timeframe?
Standard orders are processed within 1-2 business days. Domestic shipping typically takes 3-5 business days, while international delivery varies by location, usually arriving within 7-14 business days.
What is your return and exchange policy?
We offer a 30-day return window for all unworn items with original tags attached. You can initiate a return or exchange through our online portal, and a prepaid shipping label will be provided for domestic returns.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit, or sizing down for a tailored look.
What payment methods do you accept?
Almond Muse accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.
Are your garments ethically produced?
Sustainability and ethics are at our core. We partner exclusively with certified manufacturers who ensure fair wages, safe working conditions, and use high-quality, eco-conscious fabrics like organic cotton and recycled silk.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we begin processing orders immediately. You can modify or cancel your order within 60 minutes of placement by contacting our customer support team via live chat or email.